Being unable to update or change your Display Name is usually attributed to an account not being verified. Being verified is the last part of the registering process and can sometimes get overlooked. To reverify your account, follow these steps:1. From...

Not being able to login to your account is a common issue on the site, but usually occurs when members enter the incorrect "display name" as the user name. The site allows for a "display name" and a "login name" so confusing the two is usually the c...

Our Event and Team/Group pages act similarly to Facebook in that one site can have multiple editors. All editors have the same privileges and any editor can add or remove other editors. To become an editor of a site/page, start by submitting a Claim Re...

Here are some suggestions and tips for when your video won't upload to the site. Common issues: - Upload stalls out at 99% or 100% and doesn't ever advance to the Success page- Upload is successful but hasn't processed to be viewable (can take up to an...

We have many different notification options to choose from.  Some people love to get hammered with every possible update while others don't want anything to hit their inbox.  To adjust your settings head over to the "email notifications" page...

As we all know, there are always mistakes with results (spelling errors, missing "-", names getting cut off etc), and since we parse in those results to all of your team sites, the errors can create duplicate athletes on your site.

If your team site ...

You may have wondered, as you browse RunnerSpace, what the difference is between this:


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Currently all pages, events, and profiles are mobile and tablet friendly, so any content that is posted can be viewable via these devices.  In 2011, we upgraded our video system to make all our videos going forward mobile friendly.  We are co...

Members forgetting their usernames or passwords is a common problem on any site, so don't feel bad if this happens to you.  Fortunately, there is an easy solution.  

If you log in with an incorrect username or password, it will take you to ...